Please return product to

34 Wingfield Drive
Potton
Bedfordshire
SG19 2GQ

Returns Policy

We operate a 7 days return period as explained below.

All the products on sale from GR8 Ideas have met our high quality-control standards. However, if you find a defect with any product purchased, please e-mail us at:-

sales@gr8-ideas.co.uk

Goods which are defective on receipt can be returned for a full refund or replacement. Goods found to be defective within 7 days will be replaced.

Goods found to be tampered with by the customer will not be replaced, but will be returned at the customers expense.

We do not operate a try before you buy policy. If you wish to return goods which are not faulty, we will accept the return providing the goods are in a good clean condition suitable for re-sale in the original packaging and having not been used. These goods can be exchanged for other products, subject to the difference in costs being addressed along with a postage fee, or refunded, less postage and packing. A handling fee of 15% will be made. However any unlocking clips, debranding packs, unlock packs, spyphones, stealthphones or any other one time use items are exempt from this, as our policy is not to supply these types of items to be used by the customer then returned for refund or exchange, unless found to have a manufacturing fault.

Refunds by paypal. are made to the same email address that was used for the purchase.

The above conditions are in addition to your statutory rights which are not affected